Contacting Us

Contacting Us

We're here to help. If you have questions, need assistance with an order, or want to start a return, please contact us at the email below.

Customer Service Email: sintonfeliciano@gmail.com

Please include the following to help us assist you quickly:

  1. Order Number (if applicable).
  2. A clear description of your question, issue, or request.
  3. For returns or refunds: specify the item(s) involved and the reason for return.
  4. Any relevant photos (for example, photos of damaged or incorrect items).

Response Time: We aim to reply to all emails within 2 business days (Monday–Friday, excluding public holidays). If you don't see a reply, please check your spam/junk folder.

Please Note: Email is the fastest way to reach us. We do not provide in-person customer service.

When contacting us about returns:

  • State your Order Number and the reason for the return.
  • Check our Returns Information page (replace the link with your returns page) before emailing — it may answer your question.

We look forward to helping you.